86400 Privacy Policy — User Information Protection
Your privacy is our priority. This policy clearly explains how 86400 collects, uses, stores, and protects your personal information as a user of our online entertainment platform in Malaysia.
Information We Collect
When you register or use the 86400 platform, we collect various types of information to ensure a smooth, secure, and effective user experience. The types of information collected include:
- Account information: Full name, email address, phone number, date of birth, and other details required during registration.
- Payment information: Transaction details in Malaysian Ringgit (MYR), including payment methods used such as FPX or local e-wallets. We do not store full card numbers — only the information necessary to process transactions.
- Device and browser information: Device type, operating system, IP address, browser type, and language settings used when accessing the platform.
- Usage data: Records of in-platform activity, including games played, login frequency, session duration, and interactions with platform features.
- Cookies and tracking: Data collected through cookies and similar tracking technologies to enhance platform functionality and analyse usage patterns.
All information is collected with user consent and in accordance with Malaysia's Personal Data Protection Act 2010.
- Name & account details
- Email & phone number
- MYR transaction records
- Device & IP information
- Cookie & session data
- In-platform activity
Purpose of Data Use
Managing user accounts, processing deposits and withdrawals in MYR, verifying identities, and ensuring the platform runs smoothly for every 86400 user.
To detect and prevent fraud, suspicious activity, and unlawful use. Information is used to verify user identity during high-value transactions.
Usage data is analysed to understand user behaviour patterns, helping us improve platform design, loading speed, and the overall experience for Malaysian users.
To send important account-related notices, policy updates, transaction confirmations, and information relevant to your use of the 86400 platform.
To meet applicable legal and regulatory compliance obligations in Malaysia, including reporting requirements to relevant authorities where necessary.
Enabling the 86400 support team to assist users more effectively by accessing account history and interaction records relevant to the reported issue.
Cookies & Tracking Technologies
The 86400 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device when you browse our platform.
We use cookies for the following purposes:
- Session cookies: Keeping you logged in while you use the platform so you do not have to sign in again each time you navigate to a new page.
- Preference cookies: Saving your language settings and display preferences to streamline your experience on future visits.
- Analytics cookies: Analysing how users interact with the platform to help us make continuous improvements.
- Security cookies: Detecting suspicious sessions and protecting your account from unauthorised access.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect certain features of the 86400 platform.
Sharing Information with Third Parties
86400 respects user privacy and does not sell or rent personal information to any third party for marketing purposes. However, information may be shared in the following limited circumstances:
- Payment service provider: Information required to process MYR transactions is shared with licensed and regulated payment providers.
- Relevant authorities: Information is disclosed to Malaysian authorities where required by law or court order.
- Technology provider: Technical partners who assist in operating the platform infrastructure are bound by strict confidentiality agreements.
- Protection of interests: In cases of fraud or security threats, information may be shared with the relevant investigating parties.
All third parties receiving 86400 user information are required to uphold data protection standards equivalent to or stricter than our own.
User Rights & How to Contact Us
You have full control over your personal data on the 86400 platform.
Right to Access, Correction & Deletion
As a 86400 user, you have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or out of date, you can request a correction through your account settings or by contacting our support team.
- Right to Erasure: You may request account closure and deletion of your personal data, subject to applicable legal retention requirements.
- Right to Object: You may object to certain processing of your data, including for direct marketing purposes.
- Right to Portability: You may request your information in a structured, machine-readable format for transfer to another platform.
To submit any request related to your privacy rights, contact the 86400 support team via the in-platform help centre. All requests will be processed within 14 business days.
This policy may be updated from time to time in line with changes in law or platform practices. Users will be notified of any significant changes via in-platform notices. Continued use of the platform after any changes constitutes acceptance of the updated policy. For further enquiries, visit the FAQ page us.
Your Data, Your Control
86400 is committed to protecting the privacy of every Malaysian user. Sign up with confidence — your information is safeguarded to the highest security standards at every step.